Contact

Get in touch

Four ways to reach us. General support, privacy requests, clinical inquiries, and company information. Response times Mon-Fri 09:00-17:00 SAST.

⚕ Brand Expert (Pty) Ltd · Johannesburg

General support

Bug reports, feature ideas, subscription questions, app feedback.

support@muscleguardglp.com →

Privacy & data requests

GDPR, POPIA, CCPA rights. Account deletion, data export, restriction of processing.

support@muscleguardglp.com →

Clinical / prescriber inquiries

Doctors, dietitians, weight-management clinics. Clinical advisory board, in-clinic assets, sample PDF.

research@muscleguardglp.com →

Company information

Brand Expert (Pty) Ltd
Johannesburg, Gauteng, South Africa
Registration number on request

Response times: Mon–Fri, 09:00–17:00 SAST. Usually one working day.

Common questions

How do I delete my account?

In the app: Profile → Delete Account → confirm twice. All data is permanently removed within 7 days. Or visit our account deletion page.

Is Muscle Guard a medical device?

No. Muscle Guard is a self-tracking companion app. It is not a medical device and does not provide medical advice. Always consult your prescriber.

How do I cancel Pro?

Through your App Store (iOS) or Google Play (Android) subscription settings. Access continues until the end of your current billing period.